At Upper Sky Egypt, we are committed to protecting your privacy and safeguarding your personal information. This privacy policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

Information We Collect

When you visit our website, we may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other contact information. We may also collect information about your device, such as your IP address, browser type, and operating system.

When you book a tour with us, we may collect additional information such as your passport number, travel itinerary, and payment details.

How We Use Your Information

We use your personal information to provide you with the services you have requested, including processing your tour bookings, sending you confirmation emails, and communicating with you about your bookings.

We may also use your personal information to improve our website and services, to send you marketing communications, and to comply with legal obligations.

How We Share Your Information

We may share your personal information with third-party service providers who help us provide our services, such as payment processors and tour operators. We require these service providers to protect your personal information and use it only for the purposes for which we disclose it to them.

We may also disclose your personal information if we are required to do so by law or in connection with a legal proceeding, or if we believe that disclosure is necessary to protect our rights or the rights of others.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, and use. We use encryption to protect sensitive information such as payment details, and we restrict access to your personal information to authorized personnel only.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

Your Rights

You have the right to access, correct, or delete your personal information that we have collected. You may also have the right to restrict or object to the processing of your personal information.

To exercise your rights, please contact us using the contact information provided below.

Updates to Our Privacy Policy

We may update this privacy policy from time to time by posting a new version on our website. The new version will take effect immediately upon posting. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at [email protected].